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ALERT: Yet Another Malicious Complaint Email Claiming It’s from the BBB

12/20/2011

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The Better Business Bureau is issuing yet another SCAM alert cautioning businesses and consumers about emails that look like they're from the BBB. These latest emails use the blue BBB 'Start With Trust' banner in an effort to deceive people. However, once again, these emails are fraudulent; ignore their contents and delete them immediately. If you have already clicked on a link in any of these emails, run a full virus scan of your computer.

This is an example of what these newest fake emails look like (different names and complaint numbers might be used in other bogus emails, but they will still look a lot like this one):

RE: Case #21838064
2011/12/20

Hello,

The Better Business Bureau has been sent the above-referenced complaint from one of your associates in respect of their dealings with you.
The detailed information about the consumer's concern is contained in attached document.
Please review this issue and notify us of your point of view.
We encourage you to open the ATTACHED REPORT to answer this complaint.

We look forward to your prompt response.

Sincerely yours,

Roland Dani

Dispute Counselor
Better Business Bureau

Please send every bogus email you receive claiming to be from the BBB directly to our phishing deactivation team at phishing@cscprotectsbrands.com

We apologize for this inconvenience. The BBB is working closely with law enforcement to determine the source of these emails. We are also working nationally to implement a "Phishing Deactivation Service" to stop this fraudulent campaign. Please be patient while we wait for results.


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